Rest assured that your identity information is confidential and kept in a protected system which only can be disclosed by the owner upon owner’s request. OgPal.com has no negative intention in acquiring identity other than as for verification and future reference. You are required to follow this instruction once and it’s not necessarily on the first purchase because we judge it on any suspicious activity or on a random mode.

Click the link to download the form:

http://www.ogpal.com/data/OgPalcardform.pdf

1. OgPal delivery team NEVER  ask your account name and password for currency trading in the game. Don’t trust anyone who pretend to be OgPal delivery team, asking your account and password in the game. They might well be cheaters, take away your account and run.
2. OgPal delivery team Even during powerleveling, we also NEVER ask you this information in the game. Some cheater may collect your information and go back to our agents to change your order.
3. Stay away from strangers while in trading, some cheater may threat you by reporting the delivery and want to share some gold. Stay away and don’t talk to them, that’s the best strategy towards cheaters. 

OgPal required you to send this information to our email address. Before sending the information you can confirm it with us through telephone or livehelp.

* You Character Name
* Your Server Name

If you did not receive your Lotro Gold from us 24 hours after your order is passed or any other issues(e.g. mis-spelled character name/server) , please contact our live chat

After we receive your referred friends completed and approved order, we will reward your Points account with US $3.00. In most cases, we recommend the referred customer have a verified Pay Pal account, which would help identify it as a different referee and processing our approval of your referral points. If you have a website, blog or myspace, we also recommend you join our affiliate program.

3000 points minimum balance is required to redeem your points.

OgPoint balance will be available 15 days after your first purchase if you are using moneybookers or verified paypal account, and it will be available 40 days after your purchase if your Pay Pal account is unverified or other type of payment.

A maximum of 90% of the total payment is allowed to redeem per order. Shopping Points are only available to registered OgPal.com online Store members, members should keep the account, password safe, and be responsible to any loss caused by loss of account information.

Trade in runescape after you buy. We will whisper to you in 10~30 minutes after getting your payment verified, and We will trade Money(Gold) to you at V City West Bank, Any free world. A face to face trade in runescape game is necessary. (If u want a trade in your world for the delivery plz write it in the order note)

Beside RS money we also provider other services. Check out Runescape powerleveling , Runescape account, Runescape Quest helper and other products runescape items like Dragon Bone, Raw Lobster, Yew logs and more!

For first time traders, please put your character name, e-mail, msn, icq or any other way through which we can contact you in time in the order note.

Don’t trust anyone who pretend to be OgPal delivery team, asking your account and password in the game. OgPal delivery team NEVER ask your private information in the game. During powerleveling, we also NEVER ask you this information in the game. OgPal required you to send this information to our email address. Before sending the information you can confirm it with us through telephone or (livehelp).

Pre-ordering items from OgPal.com is easy! Simply locate an item in our catalog that you’d like to buy and click the “Pre-order” button in the yellow box directly beside the product price.

What is the idea of pre-orders?
The idea for pre-orders came when people found it hard to get popular virtual money or items in stores due to their popularity, OgPal.com were given the idea to allow people to reserve their own personal product, which has been a huge success.

When do I get charged?
You will be paying the entire purchase amount when placing the order.

During the collection time the price has changed, how will OgPal.com responsible for this?
When the price has increased from your initial payment, buyer must pay the difference or received less matching the current price. If you don’t agree with both options, you may get full refund.
When the price has decreased, you may get the difference paid back to you or received more than what you’ve paid for.

What is the schedule like for picking up the items?
You choose your desired time to collect the items. To confirm the schedule you may contact us anytime by phone, msn, or live support.

What if I change my mind not to buy the item again?
You must contact our Customer Service by any means and we will gladly refund your entire payment without hassle.

What if during pick-up time OgPal.com has no stocks?
We will definitely reserve your purchase and the stocks will be prioritized to those who made pre-order payment. If there is ever a case where OgPal.com stocks are depleted, we will inform you prior to the deadline.

I have lost my pre-order information, what should I do?
You just need to track the order from our site. Click the tab on the top “Track Order”, then on the box you need to input the transaction ID.

How would it affect my Affiliate profit & OgPoints?
Affiliate profit & OgPoints will be recorded at your final process of the purchase, which is based on the price of the collection day.

Start Time      
MS Power Leveling Service is done within 15-30 minutes after OgPal received your payment.

Access Limitation
You need to avoid login on your account while OgPal is on the process of your character’s Power Leveling. There is a high possibility of account being banned when a character repeatedly logon using 2 different IP addresses. Please check it by alternative way such as contacting us by 24/7 Live-Help support, MSN messenger, email, or phone call.

Further Protection
After OgPal completed the MS Power Leveling Service, it is your own duty and responsibility to change the password.

Click Here to return to the powerleveling list page

Click Here to return