1. How do you level my character?
We assign 2 or 3 expert players to your character to do the leveling; the person playing your character has a very good understanding of how your specific class is played. Your character is primarily leveled via what is commonly known as “grinding,” where we play solo simply killing monsters over and over. However we do sometimes do simple quests to obtain experience. We have extensive knowledge of your game’s world and know the best areas & quests to level your character as fast as possible.

2. Will you use my character to PK (player-kill) or KS (kill-steal)?
No! We will never involve your character in PKing, KSing, farming or any other behavior that is frowned upon.

3. What do you do if someone sends a tell to my character?
Normally we will respond as if AFK when another player sends you a tell, however if a GM sends you a tell we will say hello to him or her. We can respond in any way you like though. If you have any specific answers you would like us to use, please just let us know and we will be sure to use them.

4. I don’t want my guild or friends to know that you are playing my character. What will you do?
They will see you as AFK and we will act so when they send you a tell.

5. Do I keep the money & Remark gained while you play my character?
YES! We, unlike other power leveling services, do not keep your gold or Remark.

6. I understand it takes multiple days to level my character, but I want to play with my friends during the week; am I able to play while you are leveling my character?
It is better for you not to interrupt the powerleveling in the progress, this will help us manage our experts and secure the items/assets on our character. In case you need it very urgently, please contact our agent via livechat for help, they might be able to schedule a time for you.

7. After I pay, how quickly can you start my order?
Normally, we start working on your order within an hour after receiving it. Sometimes our departments can get full and it may take longer for your order to start. You can be assured that once free workers are available, we will start on your order. Remember, we do not use bots or macros and all work is done by a real person.

8. Do you upgrade my characters equipment as he/she levels?
Yes. Any upgrades obtained while leveling your character will be used accordingly.

9. What security precautions are taken to protect my personal information?
We take your privacy extremely seriously. We have systems in place to screen every order and protect who has the given orders information. Information given to us is never disclosed to any third parties and is only given to those in our company who need it to complete your order. Once your order is completed, please do change your password.

10. Are you affiliated with any other gaming companies?
No. We are an independent company that is 100% focused on providing services in massively multiplayer games. We have no affiliations with any game related companies at this time.